Effective Date: [Insert Date]

Yōso Wellness (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book appointments, or purchase products and services.

1. Information We Collect

We may collect the following information:

• Contact details (name, email, phone number, address)

• Appointment and purchase history

• Health intake forms, if provided, to support safe treatment

• Payment information (processed securely through third-party providers)

2. How We Use Your Information

We may use your information to:

• Schedule and manage appointments

• Process payments and deliver products or services

• Communicate updates, promotions, and newsletters (if you opt in)

• Improve our website, services, and client care

3. Sharing of Information

We do not sell, rent, or share your personal information with third parties, except as required to provide services (e.g., payment processors) or comply with legal obligations.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

5. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at [Insert Contact Email].

Terms & Conditions

Effective Date: [Insert Date]

These Terms & Conditions (“Terms”) govern your use of Yōso Wellness’s website, products, and services. By booking an appointment, making a purchase, or using our site, you agree to these Terms.

1. Appointments and Cancellations

• We require at least 24 hours’ notice to reschedule or cancel an appointment.

• Late cancellations or missed appointments may result in a cancellation fee.

2. Gift Cards and Memberships

• Gift cards are non-refundable and non-transferable.

• Memberships are billed according to the terms selected at purchase and are non-transferable.

3. Products and Returns

• For health and safety reasons, opened skincare products are not returnable.

• Unopened products may be returned within 14 days with proof of purchase.

4. Disclaimer of Medical Liability

Our services are intended for wellness and relaxation. We do not diagnose, treat, or cure medical conditions. Please consult a licensed medical professional for medical concerns.

5. Limitation of Liability

Yōso Wellness is not liable for indirect, incidental, or consequential damages arising from the use of our services or website.

Accessibility Statement

Yōso Wellness is committed to providing accessible services and an inclusive environment for all clients.

• Our physical space is wheelchair accessible.

• Treatment rooms may be adapted to meet accessibility needs.

• Service animals are welcome.

• Our staff are trained to assist clients with sensitivity and respect.

If you encounter any barriers in accessing our services, facilities, or website, please contact us at [Insert Contact Email] so we can address your concerns.

Cookie Policy

Yōso Wellness uses cookies on our website to improve user experience, analyze site usage, and support marketing efforts.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

2. How We Use Cookies

• To remember your preferences and improve site functionality

• To monitor site traffic and performance

• To support targeted advertising (if applicable)

3. Managing Cookies

You may disable cookies in your browser settings. Please note that disabling cookies may affect the functionality of our website.