Meet the Yōso Team
The Circle of Care
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The Circle of Care ❍
healing begins with who holds the space.
Each member of our team brings their own rhythm, their own lived wisdom, their own way of listening.
We are not technicians.
We are guides.
Rooted in integrity, presence, and the belief that everybody has a story worth honoring.
This is a circle of care held gently, offered reverently.
Together, we are here to help you return. To breathe. To balance. To yourself.
Jennalee Dahlen
Founder / Chief Visionary & Esthetician
For many years I have had a deep passion for skin health and the incredible physical, mental and emotional benefits it can create for an individual when it is taken care of. I could not be more thrilled to share that enjoyment and knowledge with all the wonderful humans that experience a treatment with me. At Yoso we acknowledge the skin is our largest organ and we believe that what you put on your body is just as important as what you put in your body. Which is why our approach is clean, organic and natural beauty and skincare.
Yoso Team Members
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Esthetician
Shannon has been a licensed esthetician since 2017, serving her hometown of Santa Cruz. She thrives on connection and values the time she shares with each client.
Her approach is rooted in intentional listening and presence, creating a space where clients can slow down, feel supported, and truly rest. Her goal is for each person to leave feeling more at ease, more supported, and more connected to themselves.
Whether through facials, lash extensions, or waxing services, she is dedicated to offering a safe, comfortable space where you can relax and be cared for.
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Wellness Advocate + Spa Concierge
Gabi prioritizes creating a welcoming, safe environment for all clientele. She approaches each interaction with thoughtfulness and hospitality. With a background in cosmetology, she works to support the rest of the team in providing glowing results, so that you leave feeling cared for, confident, and beautiful.
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Massage Therapist
Lexi is a dedicated massage therapist focused on personalized care that promotes relaxation, pain relief, and overall well-being. Specializing in Swedish/Deep tissue massage and trigger point therapy, she helps clients relieve tension and feel restored. Whether easing stress or chronic discomfort, Lexi creates a welcoming space where clients feel supported and refreshed.
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DAcHM, L.Ac., Dipl. O.M., CMTPT
Dr. Ava Zack brings a distinctive, neuroscience-informed approach to acupuncture & cosmetic
acupuncture, blending classical East Asian medicine with modern neurophysiology to support
radiant skin and whole-body balance. Her facial work goes beyond aesthetics: by pairing
cosmetic acupuncture with nervous-system regulation and neuromodulation techniques, she
helps clients achieve results that reflect genuine vitality from the inside out.
Practicing since beginning her formal training in 2009, Dr. Zack earned her Master of Science in
Traditional Chinese Medicine and her Doctorate of Acupuncture & Herbal Medicine from Five
Branches University in Santa Cruz. She is licensed by the California Acupuncture Board,
nationally certified through the NCBAHM, a Certified Myofascial Trigger Point Therapist through
MyoPain Seminars, and is completing advanced certification in Neuropuncture, a
neuroscience-based approach to electroacupuncture and neuromodulation.
Alongside cosmetic acupuncture, Dr. Zack offers medical microneedling, therapeutic light
therapies, ear seeds, and clinical-grade topical treatments to support skin health, hair vitality,
and facial rejuvenation. Her broader clinical interests include nervous-system regulation, stress
and tension relief, and helping clients move through physical and emotional transitions with
clarity and lasting benefit.
At Yōso Wellness Spa, Dr. Zack is dedicated to thoughtful, individualized, results-oriented
care—creating treatments that leave clients feeling restored, balanced, and glowing.
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Esthetician
Acadeah believes in the healing power of being seen. With over a decade in the field, she brings compassion and precision to her work—offering each client a customized, heart-forward journey toward radiance. Her treatments are layered with intention: personalized skincare, grounding touch, and space for emotional restoration.
For Acadeah, every session is a conversation between body and practitioner. A chance to reconnect with your beauty, your breath, and the inner glow that lives beneath it all.
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Massage Therapist
Chrissy brings over 15 years of experience in therapeutic bodywork, specializing in care for those moving through stress, trauma, and grief. Her sessions are intuitive, nurturing, and deeply somatic—blending modalities like Swedish massage, reflexology, Himalayan salt stone, and craniosacral therapy.
She works from the inside out, honoring the layers of pain, memory, and resilience stored in the body. With Chrissy, massage becomes a refuge. A sacred pause. A moment to feel again.
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Back of House Manager
Sophia is the quiet engine behind Yōso’s rhythm. With a passion for holistic health and an eye for systems, she helps keep everything flowing—from treatment rooms to product inventory. Her work ensures that the front-facing magic is supported by deep intention behind the scenes.
Every bottle, every towel, every tea—Sophia touches each detail with care.
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Wellness Advocate + Spa Concierge
Alexa is the first person you see when you come into Yōso. With a passion for self care and wellness, she prioritizes ensuring everyone feels cared for and welcomed. She treats every interaction with attentiveness and thoughtfulness. She supports the rest of the team helping to ensure you leave feeling taken care of and confident.
Join Our Circle
We are always open to new energy, new voices, new hands.If you feel called to the rhythm of our care,
we’d love to hear from you.